Ağ & Network
100%

New TeamViewer Connector for Microsoft Intune: Installation and Configuration Guide

Detailed guide on the installation, SSO configuration and migration process of the new TeamViewer connector that comes with the Microsoft Intune 2604 update.

Introduction

Microsoft Intune introduced the new TeamViewer connector that improves remote assistance capabilities with the April 2026 (2604) update. This update provides a more secure and integrated experience for managing Windows, macOS, Android and iOS devices. Migrating from the old connector to the new system is essential for modern authentication standards and advanced management features.

Prerequisites

Before configuring the new connector, ensure that the following requirements are met:

  • An active TeamViewer enterprise license.
  • Microsoft Intune Administrator rights.
  • Azure AD permissions required for SSO (Single Sign-On) configuration on the system.

Migration and Configuration Steps

  • Reviewing the Old Connector: Check the status of your current connector in the Intune admin center.
  • Enabling the New Connector: In the Intune admin center, navigate to Tenant Administration > Connectors and tokens > Remote assistance
  • Authorization:Give necessary permissions (API access) to Microsoft Intune by logging in with your TeamViewer account.
  • Group Synchronization: Determine which administrators can access which devices by synchronizing device groups.
  • Warning: The old connector will be deactivated after a 12-month transition period. Complete the migration in a planned manner to avoid service interruptions.

    Advanced Configuration: Role Based Access (RBAC)

    The new connector allows granular permissions. You can restrict access to specific device groups using PowerShell or via the interface. The following example represents a basic logical structure used to check connector status via the API:

    # Sample logic to check connector status
    Get-IntuneRemoteAssistanceConnector -ConnectorType 'TeamViewer'

    FAQ and Troubleshooting

    If you are receiving connection errors, make sure that your API tokens have not expired and the necessary permissions (Enterprise Application) on Azure AD have been approved in the TeamViewer management console. SSO integration speeds up users' authentication processes and shortens support time.

    Related Articles

    View All